Routes / Encryption / Split Tunneling / Devices

International Routes and Server Locations

X4VPN covers 110+ countries and 160+ routes. Start by identifying the exit region your service requires, then compare route types. A nearby exit does not necessarily mean the entire connection path is a better fit.

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This page is a static route-selection guide, not a live status page. Route names, subscription contents and currently available exits are shown in the user dashboard and the latest list in your client.

Browse Routes by Region

The table shows example combinations of exit country or region, city and route type. It is not a complete inventory, and routes may not always be available. Streaming access depends on platform rules and should be checked after connecting in the client.

International route examples · Check the updated subscription list for current availability
Country / Region City Route Type Streaming Availability
Asia-Pacific
JapanTokyoIEPLCheck availability with the platform
JapanOsakaRelayedCheck availability with the platform
Hong KongHong KongRelayedCheck availability with the platform
SingaporeSingaporeDirectCheck availability with the platform
South KoreaSeoulRelayedCheck availability with the platform
AustraliaSydneyDirectCheck availability with the platform
MalaysiaKuala LumpurRelayedCheck availability with the platform
ThailandBangkokDirectCheck availability with the platform
North America
United StatesLos AngelesIEPLCheck availability with the platform
United StatesSeattleRelayedCheck availability with the platform
United StatesNew YorkDirectCheck availability with the platform
CanadaTorontoDirectCheck availability with the platform
Europe
United KingdomLondonRelayedCheck availability with the platform
GermanyFrankfurtRelayedCheck availability with the platform
FranceParisDirectCheck availability with the platform
NetherlandsAmsterdamRelayedCheck availability with the platform
SwedenStockholmDirectCheck availability with the platform
ItalyMilanDirectCheck availability with the platform
Other Regions
BrazilSão PauloRelayedCheck availability with the platform
South AfricaJohannesburgDirectCheck availability with the platform
United Arab EmiratesDubaiRelayedCheck availability with the platform
IndiaMumbaiDirectCheck availability with the platform

Cities in the table are reference points for exit selection. They do not indicate the entry location, the complete transmission path or the server location ultimately used by a website. The same exit region may use different paths, so choose based on your local network and target application.

Understanding Regions and Streaming Availability

Region labels help you find an intended exit, but websites may also consider account region, content licensing, payment details and their own location databases. Connecting through a route in a particular country does not guarantee access to all content available there. The table uses a consistent verification standard to distinguish exit location from platform availability.

Use route names in the client as location clues. If names look similar, first check whether they refer to the same region, then distinguish IEPL, relayed and direct routes. Don’t sort by name alone or treat a successful connection once as a lasting result. If names change after a subscription update, check the current list rather than relying on old screenshots or saved names.

Route Types and How Paths Differ

Route types describe how a connection path is organized, not its speed tier. Dedicated, relayed and direct routes each suit different conditions; your local connection, remote service and time of day can all affect results.

Managed Transit Segment

IEPL

IEPL usually refers to an international Ethernet private line. With this route type, part of the international transmission uses a managed private link, reducing reliance on changes to public internet routing along that segment. Other network segments remain between your client and the entry point, and between the exit and the target service, so an IEPL label is not an end-to-end quality guarantee.

A useful option for tasks that depend on a sustained connection, such as remote work, longer file transfers or video calls. If public routes fluctuate at the times you usually connect, compare them with an IEPL route and test your actual apps rather than relying on the connection status alone.

Dedicated transmission generally involves higher procurement and maintenance costs. This is a general aspect of network infrastructure, not a separate charge by X4VPN for any particular route. Check your subscription and user dashboard for current options.

Entry and Exit Points on Separate Segments

Relayed

A relayed route sends your connection to an entry point first, then carries it onward to an exit. It changes how the path is organized, using an appropriate entry point to connect to international transit. Extra hops do not necessarily slow a connection down or improve it; what matters is how those network segments connect to your local provider.

A route to compare for everyday browsing, work apps and other use cases where the overall path matters. If a direct route connects but pages repeatedly stall, keep the exit region the same and try a relayed route. This makes it easier to separate regional factors from path-related ones.

Relayed routes use resources at the entry, exit and intermediate transmission points, requiring ongoing route and capacity management. They are not simply a higher or lower tier than dedicated routes; how well the path fits your local network at the time matters more than the label.

Uses Public Network Paths

Direct

Direct usually means the client connects to the relevant server entry point without an additional designated relay entry. “Direct” does not mean there are no physical devices along the route; traffic still passes through access and provider networks, as well as interconnection points between networks.

A suitable option when the public path from your local network to the target region is already smooth, and a useful baseline for troubleshooting. Direct routes may work well in some regions, while in others they can be more affected by routing changes. Check performance during the times you actually use them.

A direct route generally uses fewer relay resources, but international exits and server resources still cost money. It is not a free network resource, nor does it necessarily save subscription data. Follow the plan’s billing rules; route type does not imply extra discounts or data allowances.

What Routes, Encryption, Split Tunneling and Devices Do

Routes determine the network path a connection takes; an encrypted tunnel protects traffic in transit; split tunneling determines which requests use that path; and device settings determine whether apps can use the configuration as expected. They need to work together. If a browser works but an app cannot connect, changing exits may not help. First check whether the app matches the right rule and whether it uses separate network settings.

X4VPN’s privacy commitment is anonymous, no-logs service. Route selection and privacy practices are separate matters: a route labeled dedicated or named for a region does not imply any additional level of anonymity. For details on handling account and payment information, see the Privacy Policy. For usage limits and refund rules, see the Terms of Service.

Choose a cross-border route by use case

First meet the app’s regional requirements, then compare different paths within that region. Whether you can complete your task reliably is more useful than repeatedly switching countries.

Browsing and Research

Everyday Browsing: Avoid Unnecessary Region Changes

If a website has no specific regional requirement, start with a region that connects smoothly from your local network. Open a few pages you use regularly, then check that images, attachments and internal links work. A page loading does not mean all its resources use the same path. If only some content is missing, check your split-tunneling rules before assuming the entire route is unavailable.

Once you find a suitable region, keep one preferred route and one backup. A backup with a different path structure makes it easier to compare when a connection has problems. Changing exits frequently can prompt websites to re-verify your session and makes tests harder to compare. For everyday use, keep your settings straightforward and adjust them only when there is a specific issue.

Streaming

Streaming: Check Content Region, Then Test Playback

First identify the platform and the region where the content is licensed, then choose a route in that region. After connecting, open the specific title’s playback page and check whether playback starts, quality can be changed and viewing continues. Loading the home page or seeing thumbnails does not confirm that playback works; media files and account pages may use different service addresses.

Changes in picture quality may also be caused by the player’s automatic settings, your local Wi-Fi, device decoding capabilities or platform restrictions. When troubleshooting, keep the title and device the same and compare routes within one region. Avoid changing too many variables at once. If the platform reports a region mismatch, check your account against its rules; route type does not guarantee content availability.

AI Tools

AI Tools: Check Regional Eligibility and Split-Tunneling Rules

Before using tools such as ChatGPT, Claude or Gemini, check the service’s current supported regions and account requirements. A route provides a network path; it does not determine account eligibility, product access or payment requirements. Avoid switching exits repeatedly during a session. Choose a region that meets the service’s requirements, then check that the client routes the relevant requests through the intended exit.

If text pages work but generated responses stop, file uploads fail or login callbacks behave unexpectedly, check the network path for each function separately. Apps may use different domains or reuse an old connection. After changing a rule, reconnect the app and retry the same task. For a more detailed guide, see the AI Tools Guide.

Interactive Apps

Gaming: Match the Region, Protocol and Route

First choose a route that matches the game’s actual region. A nearby exit city is only a starting point; it does not guarantee a better end-to-end path between your client and the game server. Launchers, account sign-ins and in-game sessions may also use different communication methods. A launcher updating successfully does not prove that in-game traffic is compatible with your client configuration.

Before testing, check the game’s usage rules and account-region requirements, then confirm that your client supports the app’s communication method. If only gameplay is affected, start by checking the app’s routing rules and whether its relevant protocol uses the intended path. X4VPN provides guidance on cross-border network connections and does not make game-specific performance claims. Don’t use your web browsing experience as a direct measure of gaming connection quality.

Remote Work

Work: Keep Sessions Stable and Follow Network Policies

Remote meetings, code repositories and business apps often depend on stable sessions. First check whether your organization permits the use of this type of network service and whether it requires a fixed access environment. If you need a long-running session, choose an exit before starting your task and avoid switching routes during uploads, commits or meetings. Ask your administrator to confirm compatibility with your organization’s network configuration.

X4VPN supports Windows / macOS / iOS / Android / Linux, with unlimited simultaneous devices. Device count is only one possible troubleshooting factor. If a connection fails, check device settings, subscription status and your local network separately. Work and personal devices on the same route may behave differently due to organizational policies or security software.

Verify Connections and Troubleshoot Issues

Check the exit, route and app configuration separately. Change one setting at a time and note the conditions when the issue occurred so the results can be reproduced.

Update Your Subscription Before Checking Whether a Route Is Still Available

Check your subscription status in the user dashboard, then update the subscription in your client. If the update fails, first review the client message and your local network. Don’t manually assemble a subscription URL or post subscription details publicly. Once the route list updates, select an item that is currently listed. Removed or renamed entries are not a reliable basis for judging service coverage.

Verify the Actual Exit, Not Just the Connection Toggle

A client showing an established connection means the relevant connection steps completed; it does not replace testing in the app. Use Network Check to verify the browser’s current exit, then try the actual task in your target app. Browsers and other apps may use different paths, so interpret the browser result alongside the client’s rules rather than treating it as representative of every request on the device.

Keep Test Conditions Consistent to Isolate Local and Remote Issues

If the same device works after switching local networks, the issue may be with the access network. If only one app has a problem, first check that app’s settings and service status. When comparing routes, keep the target page, account and device consistent. One successful load does not establish long-term performance, and one failure does not mean every region is unavailable.

When Asking for Help, Describe a Reproducible Issue

Use the user dashboard to open a support ticket. Include your device platform, the client message, route name, approximate time and affected app. If you share a screenshot, hide passwords, subscription URLs, access tokens and sensitive payment information. For a systematic troubleshooting process, see the Troubleshooting Handbook. If you have not finished configuring your client, start with the Setup Guide.

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